Telephone consulting in primary care: a triangulated qualitative study of patients and providers

Authors: McKinstry, Brian; Watson, Philip; Pinnock, Hilary; Heaney, David; Sheikh, Aziz

Source: British Journal of General Practice, Volume 59, Number 563, June 2009 , pp. e209-e218(1)

Accessing out-of-hours care following implementation of the GMS contract: an observational study

Authors: Richards, Suzanne H; Winder, Rachel; Seamark, David; Seamark, Clare; Ewings, Paul; Barwick, Angela; Gilbert, James; Avery, Sarah; Human, Sarah; Campbell, John L

Source: British Journal of General Practice, Volume 58, Number 550, May 2008 , pp. 331-338(8)

Using vital signs to assess children with acute infections: a survey of current practice

Authors: Thompson, Matthew; Mayon-White, Richard; Harnden, Anthony; Perera, Rafael; McLeod, Diane; Mant, David

Source: British Journal of General Practice, Volume 58, Number 549, April 2008 , pp. 236-241(6)

Triage of febrile children at a GP cooperative: determinants of a consultation

Authors: Monteny, Miriam; Berger, Marjolein Y; van der Wouden, Johannes C; Broekman, Berth J; Koes, Bart W

Source: British Journal of General Practice, Volume 58, Number 549, April 2008 , pp. 242-247(6)

Signs and symptoms for diagnosis of serious infections in children: a prospective study in primary care

Authors: Van den Bruel, Ann; Aertgeerts, Bert; Bruyninckx, Rudi; Aerts, Marc; Buntinx, Frank

Source: British Journal of General Practice, Volume 57, Number 540, July 2007 , pp. 538-546(9)

Out-of-hours palliative care: a qualitative study of cancer patients, carers and professionals

Authors: Worth, Allison; Boyd, Kirsty; Kendall, Marilyn; Heaney, David; Macleod, Una; Cormie, Paul; Hockley, Jo; Murray, Scott

Source: British Journal of General Practice, Volume 56, Number 522, January 2006 , pp. 6-13(8)

Triage and remote consultations: moving beyond the rhetoric of access and choice

Authors: Pinnock, Hilary; Hoskins, Gaylor; Neville, Ron; Sheikh, Aziz

Source: British Journal of General Practice, Volume 55, Number 521, December 2005 , pp. 910-911(2)

Targeted routine asthma care in general practice using telephone triage

Authors: Gruffydd-Jones, Kevin; Hollinghurst, Sandra; Ward, Sabbi; Taylor, Gordon

Source: British Journal of General Practice, Volume 55, Number 521, December 2005 , pp. 918-923(6)

The effects of telephone consultation and triage on healthcare use and patient satisfaction: a systematic review

Authors: Bunn, Frances; Byrne, Geraldine; Kendall, Sally

Source: British Journal of General Practice, Volume 55, Number 521, December 2005 , pp. 956-961(6)

Implementation of RCGP guidelines for acute low back pain: a cluster randomised controlled trial

Authors: Dey P.; Simpson C.W.R.; Collins S.I.; Hodgson G.; Dowrick C.F.; Simison A.J.M.; Rose M.J.

Source: British Journal of General Practice, Volume 54, Number 498, January 2004 , pp. 33-37(5)

Survey of the impact of nurse telephone triage on general practitioner activity

Authors: Richards D.A.; Meakins J.; Godfrey L.; Tawfik J.; Dutton E.

Source: British Journal of General Practice, Volume 54, Number 500, March 2004 , pp. 207-210(4)

NHS Direct usage in a GP population of children under 5 years: is NHS Direct used by people with the greatest health need?

Authors: Ring F.; Jones M.

Source: British Journal of General Practice, Volume 54, Number 500, March 2004 , pp. 211-213(3)

Mystery shopping in health service evaluation

Authors: Helen Moriarty; Deborah McLeod; Anthony Dowell

Source: British Journal of General Practice, Volume 53, Number 497, December 2003 , pp. 942-946(5)

The effect of GP telephone triage on numbers seeking same-day appointments

Authors: Jiwa M.; Mathers N.; Campbell M.

Source: British Journal of General Practice, Volume 52, Number 478, May 2002 , pp. 390-391(2)

How do general practices manage requests from patients for 'same-day' appointments? A questionnaire survey

Authors: Luthra M.; Marshall M.N.

Source: British Journal of General Practice, Volume 51, Number 462, January 2001 , pp. 39-41(3)

An evaluation of the management of patients with sore throats by practice nurses and GPs

Authors: Cox C.; Jones M.

Source: British Journal of General Practice, Volume 50, Number 460, November 2000 , pp. 872-876(5)

Randomized controlled trial of general practitioner versus usual medical care in a suburban accident and emergency department using an informal triage system

Authors: Gibney D.; Murphy A.W.; Barton D.; Byrne C.; Smith M.; Bury G.; Mullan E.; Plunkett P.K.

Source: British Journal of General Practice, Volume 49, Number 438, January 1999 , pp. 43-44(2)

Primary care units in A&E departments in North Thames in the 1990s: initial experience and future implications

Authors: Freeman G.K.; Meakin R.P.; Lawrenson R.A.; Leydon G.M.; Craig G.

Source: British Journal of General Practice, Volume 49, Number 439, February 1999 , pp. 107-110(4)