Do the Quality and Outcomes Framework patient experience indicators reward practices that offer improved access?

Authors: Baker, Richard; Bankart, M John; Murtagh, Ged M

Source: British Journal of General Practice, Volume 59, Number 565, August 2009 , pp. e267-e272(1)

Receptionists' experiences of occupational violence in general practice: a qualitative study

Authors: Magin, Parker; Joyce, Terry; Adams, Jon; Goode, Susan; Cotter, Georgina

Source: British Journal of General Practice, Volume 59, Number 565, August 2009 , pp. 578-583(6)

Follow-up of cancer in primary care versus secondary care: systematic review

Authors: Lewis, Ruth A; Neal, Richard D; Williams, Nefyn H; France, Barbara; Hendry, Maggie; Russell, Daphne; Hughes, Dyfrig A; Russell, Ian; Stuart, Nicholas SA; Weller, David; Wilkinson, Clare

Source: British Journal of General Practice, Volume 59, Number 564, July 2009 , pp. e234-e247(1)

How should continuity of care in primary health care be assessed?

Authors: Salisbury, Chris; Sampson, Fiona; Ridd, Matthew; Montgomery, Alan A

Source: British Journal of General Practice, Volume 59, Number 561, April 2009 , pp. e134-e141(1)

Nurse practitioner management of acute in-hours home visit or assessment requests: a pilot study

Authors: Edwards, Martin; Bobb, Carol; Robinson, Susan I

Source: British Journal of General Practice, Volume 59, Number 558, January 2009 , pp. 7-11(5)

Users' reports and evaluations of out-of-hours health care and the UK national quality requirements: a cross sectional study

Authors: Campbell, John; Roland, Martin; Richards, Suzanne; Dickens, Andy; Greco, Michael; Bower, Peter

Source: British Journal of General Practice, Volume 59, Number 558, January 2009 , pp. e8-e15(1)

Impact of same-day appointments on patient satisfaction with general practice appointment systems

Authors: Sampson, Fiona; Pickin, Mark; O'Cathain, Alicia; Goodall, Stephen; Salisbury, Chris

Source: British Journal of General Practice, Volume 58, Number 554, September 2008 , pp. 641-643(3)

Enhancing a primary care environment: a case study of effects on patients and staff in a single general practice

Authors: Rice, Gillian; Ingram, Jenny; Mizan, Jacques

Source: British Journal of General Practice, Volume 58, Number 552, July 2008 , pp. e1-e8(1)

A new GP with special interest headache service: observational study

Authors: Ridsdale, Leone; Doherty, Jane; McCrone, Paul; Seed, Paul; the Headache Innovation and Evaluation Group,

Source: British Journal of General Practice, Volume 58, Number 552, July 2008 , pp. 478-483(6)

Factors associated with enablement in general practice: cross-sectional study using routinely-collected data

Authors: Mead, Nicola; Bower, Peter; Roland, Martin

Source: British Journal of General Practice, Volume 58, Number 550, May 2008 , pp. 346-352(7)

Measuring patient satisfaction

Author: Powell, Roy

Source: British Journal of General Practice, Volume 58, Number 546, January 2008 , pp. 50-51(2)

More time for complex consultations in a high-deprivation practice is associated with increased patient enablement

Authors: Mercer, Stewart W.; Fitzpatrick, Bridie; Gourlay, Glen; Vojt, Gaby; McConnachie, Alex; Watt, Graham C.M.

Source: British Journal of General Practice, Volume 57, Number 545, December 2007 , pp. 960-966(7)

Patients' involvement in decisions about medicines: GPs' perceptions of their preferences

Authors: Cox, Kate; Britten, Nicky; Hooper, Richard; White, Patrick

Source: British Journal of General Practice, Volume 57, Number 543, October 2007 , pp. 777-784(8)

Measuring patient satisfaction for the Quality and Outcomes Framework

Authors: Hankins, Matthew; Fraser, Alice; Hodson, Andrew; Hooley, Claire; Smith, Helen

Source: British Journal of General Practice, Volume 57, Number 542, September 2007 , pp. 737-740(4)

Patient satisfaction questionnaires for primary care out-of-hours services: a systematic review

Authors: Garratt, Andrew M.; Danielsen, Kirsten; Hunskaar, Steinar

Source: British Journal of General Practice, Volume 57, Number 542, September 2007 , pp. 741-747(7)

Does Advanced Access improve access to primary health care? Questionnaire survey of patients

Authors: Salisbury, Chris; Goodall, Stephen; Montgomery, Alan A.; Pickin, D Mark; Edwards, Sarah; Sampson, Fiona; Simons, Lucy; Lattimer, Val

Source: British Journal of General Practice, Volume 57, Number 541, August 2007 , pp. 615-621(7)

Illness behaviour and antibiotic prescription in patients with respiratory tract symptoms

Authors: van Duijn, Huug J.; Kuyvenhoven, Marijke M.; Schellevis, François G.; Verheij, Theo J.M.

Source: British Journal of General Practice, Volume 57, Number 540, July 2007 , pp. 561-568(8)

Connected care in a fragmented world: lessons from rural health care

Author: Farmer, Jane

Source: British Journal of General Practice, Volume 57, Number 536, March 2007 , pp. 225-230(6)

The effect of interventions to alter the consultation length of family physicians: a systematic review

Authors: Wilson, Andrew; Childs, Susan

Source: British Journal of General Practice, Volume 56, Number 532, November 2006 , pp. 876-882(7)

CQI-2 — a new measure of holistic interpersonal care in primary care consultations

Authors: Mercer, Stewart W.; Howie, John G.R.

Source: British Journal of General Practice, Volume 56, Number 525, April 2006 , pp. 262-268(7)