Impact of same-day appointments on patient satisfaction with general practice appointment systems

Authors: Sampson, Fiona; Pickin, Mark; O'Cathain, Alicia; Goodall, Stephen; Salisbury, Chris

Source: British Journal of General Practice, Volume 58, Number 554, September 2008 , pp. 641-643(3)

Impact of Advanced Access on access, workload, and continuity: controlled before-and-after and simulated-patient study

Authors: Salisbury, Chris; Montgomery, Alan A.; Simons, Lucy; Sampson, Fiona; Edwards, Sarah; Baxter, Helen; Goodall, Stephen; Smith, Helen; Lattimer, Val; Pickin, D Mark

Source: British Journal of General Practice, Volume 57, Number 541, August 2007 , pp. 608-614(7)

Does Advanced Access improve access to primary health care? Questionnaire survey of patients

Authors: Salisbury, Chris; Goodall, Stephen; Montgomery, Alan A.; Pickin, D Mark; Edwards, Sarah; Sampson, Fiona; Simons, Lucy; Lattimer, Val

Source: British Journal of General Practice, Volume 57, Number 541, August 2007 , pp. 615-621(7)

Interpersonal continuity of care: a cross-sectional survey of primary care patients' preferences and their experiences

Authors: Baker, Richard; Boulton, Mary; Windridge, Kate; Tarrant, Carolyn; Bankart, John; Freeman, George K.

Source: British Journal of General Practice, Volume 57, Number 537, April 2007 , pp. 283-289(7)

Educational and organisational interventions used to improve the management of hypertension in primary care: a systematic review

Authors: Fahey, Tom; Schroeder, Knut; Ebrahim, Shah

Source: British Journal of General Practice, Volume 55, Number 520, November 2005 , pp. 875-882(8)

Open-access versus bookable appointment systems: survey of patients attending appointments with general practitioners

Authors: Pascoe S.W.; Neal R.D.; Allgar V.L.

Source: British Journal of General Practice, Volume 54, Number 502, May 2004 , pp. 367-369(3)

Survey of the impact of nurse telephone triage on general practitioner activity

Authors: Richards D.A.; Meakins J.; Godfrey L.; Tawfik J.; Dutton E.

Source: British Journal of General Practice, Volume 54, Number 500, March 2004 , pp. 207-210(4)

Qualitative insights into practice time management: does 'patient-centred time' in practice management offer a portal to improved access?

Authors: Buetow, S.; Adair, V.; Coster, G.; Hight, M.; Gribben, B.; Mitchell, E.

Source: British Journal of General Practice, Volume 52, Number 485, December 2002 , pp. 981-987(7)

How do general practices manage requests from patients for 'same-day' appointments? A questionnaire survey

Authors: Luthra M.; Marshall M.N.

Source: British Journal of General Practice, Volume 51, Number 462, January 2001 , pp. 39-41(3)

What do general practice receptionists think and feel about their work?

Authors: Eisner M.; Britten N.

Source: British Journal of General Practice, Volume 49, Number 439, February 1999 , pp. 103-106(4)